A service workflow built for your business without compromise
As a service provider, you understand that service excellence extends far beyond the interaction between the technician and the customer. For your business to be effective, the entire service lifecycle, from initiation through ticket closure, needs to optimized - with our service management solution you won't have to compromise on integrating your processes.
- Industry leading Field Sevice Management
- IoT and AR capabilities
- Increase uptime
- Save costs
IT Service Management
As organizations’ service technologies continue to become more complex, the need to manage the service of those systems quickly and effectively increasese along with it. It’s not enough to respond to a break-fix, or to walk someone through a repair over the phone. Connectivity is king, and that should extend to the systems you use to track and measure service operations.
Field Service Management software from Eqeep covers the entire, end-to-end service lifecycle. Recent enhancements and embedded IoT capabilities make it a best-in-class solution that offers the most complete, connected field service on the market. We help organizations like yours to maximize operational efficiency, increase revenue, reduce costs and improve customer satisfaction.
Eqeep understands that the needs of professional services organizations to delight customers and to manage a reduced workforce continues to accelerate. Even with that substantial growth, new technologies, and an increased emphasis on outcomes-based service means that service transformation shows no signs of slowing down. Fortunately, with its industry-leading tools and scalability to business of all sizes, Eqeep has what your organization needs to excel.
Our Field Service Management software covers the entire, end-to-end service lifecycle. Recent enhancements and embedded IoT capabilities make it a best-in-class solution that offers the most complete, connected field service on the market. We help organizations like yours to maximize operational efficiency, increase revenue, reduce costs and improve customer satisfaction.
Eqeep is the most effective partner for
Eqeep as your partner in digital transformation
“We help companies increase their competitive advantage, by analyzing, organizing and simplifying their value chain through digital transformation. With our customer and solution focused approach we enable our customers to achieve their business goals.”Contact
More cases and information
Optronica – Eqeep
Optronica Service BV is an independent service organization which focuses on ophthalmic equipment, among which lasers, microscopes and diagnostic equipment. Optronica faced the challenge on maintaining medical equipment in accordance to the strict guidelines on the usage of medical devices from health care authorities. Optronica chose IFS Application as its ultimate solution.Read more
Time for vacation!
Availability To be able to use your business-critical (and other) applications at all times and without worry, the solutions must be stable, the infrastructure reliable and support and management, managed services, well organized. The stability of an application starts with optimal preparation of the setup. Processes must be described properly and completely. When setting up…Read more
How field service organisations can optimise their warranty and claims management process
What is warranty management? To understand the unique challenges of warranty management, we should first define what the term means. Warranty management is the process that focuses on the effective creation and implementation of warranties for businesses. Traditionally, many field service organisations viewed warranty management as a cost of doing business. But this has changed….Read more