Service Management

How field service organisations can optimise their warranty and claims management process

What is warranty management? To understand the unique challenges of warranty management, we should first define what the term means. Warranty management is the process that focuses on the effective creation and implementation of warranties for businesses. Traditionally, many field service organisations viewed warranty management as a cost of doing business. But this has changed....
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Service Management

8 reasons why digital transformation is often still a challenge for engineering companies

1. An outdated application landscape. Many organizations have been working with the same digital tools and applications for a long time. Because digital technology is evolving faster than ever, they often have an outdated application landscape that is unable to move with current customer and market needs. Even tweaking small functionalities takes an enormous amount...
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Service Management

Having trouble keeping track of your components and inventory? Here’s what you should consider.

The challenges of parts and inventory management Striving for optimal parts and inventory management often involves quite a few challenges, here are a few examples: Maintenance: what is the relationship between maintenance, parts, and inventory management in your organization? Inventory: what are the key considerations in Parts Management? Such as how does inventory management relate...
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Service Management

Want to keep your customers happy? Start by optimizing your planning and scheduling.

The importance of automated scheduling optimization For many companies, creating an optimized schedule is a daunting challenge. Do you want to create a schedule that is efficient and practical? Then you need to consider a number of factors. For example: ● The use and productivity of technicians. Can they fully focus on their core tasks...
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Service Management

Remote Assistance: 10 real-world examples

1. Improved machine maintenance effectiveness thanks to mixed reality Production companies are highly dependent on the optimal operation of their machines for their operational processes. Especially with large machines that need to be operational 24/7, maintenance is not an easy job. But remote assistance offers a helping hand. With IoT sensors, it is now possible...
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Service Management

Improve the productivity of your
service staff with Field Service Management

There are quite a few companies that not only sell products, but also offer services related to those products. For example, think of a company that manufactures boats and at the same time takes care of the maintenance. Or a company like Canon, which not only sells cameras and printers, but also repairs them. Of...
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News

Time for vacation!

Availability To be able to use your business-critical (and other) applications at all times and without worry, the solutions must be stable, the infrastructure reliable and support and management, managed services, well organized. The stability of an application starts with optimal preparation of the setup. Processes must be described properly and completely. When setting up...
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News

Empower event

+31 (0) 30 209 92 70 | info@eqeep.com Eqeep empower event Linkedin Facebook Twitter Thank you all for coming to the Empower Event! We’d like to thank our visitors, partners, and speakers for joining us and hope to see you all at the next event! https://youtu.be/o0AyWBtNkts Previous Next View the presentations here View the presentations...
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ERP, News

Common ERP Implementation Issues and Best Practices

Why you need a great ERP strategy According to Investopedia, out of every 12 businesses started, 11 are doomed to fail. Between rapidly evolving technology and ever-increasing business regulations, it’s difficult for companies to turn a profit year after year. Unfortunately, this isn’t limited to small business startups. Even large corporations fall victim to bankruptcy....
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Manufacturing, News

How to increase your business performance with sustainability, traceability, and authenticity

How can manufacturers be successful with sustainability, transparency, and authenticity? Some of the questions we covered in the interview with Colin Elkins:  Why manufacturers all of a sudden talk about sustainability, traceability, and authenticity. Whether legislation will force businesses to change? Some good and bad examples across various industries. How these developments affect the supply...
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