Working remotely and managing technicians or service personnel in the field can be quite a challenge. But fortunately, modern technology is removing many traditional barriers. So-called “remote assistance technology” is particularly promising. It creates a host of new opportunities to use, for example, augmented or merged reality to work more effectively together from a distance and to get difficult, often highly specialized jobs done.
The announcement of Facebook’s metaverse even seems to pave the way to a world where remote collaboration with AR and MR and fully digital personas are an integral part of everyday reality. In this blog, you will read more about remote assistance and we will discuss some concrete examples of this principle.