Delivering excellent customer service while reducing costs and increasing operational efficiency can be quite complex, especially with growing competition and more demanding customers. IFS Field Service Management (FSM) helps lower your cost of service, increase customer satisfaction, and gain service revenue growth with end-to-end service lifecycle management and powerful connectivity. It manages agents, dispatchers, work orders, contracts, warranties, parts, and the scheduling of mobile resources. It also includes comprehensive reverse logistics and depot repair. FSM is so powerful that it is a stand-alone module that integrates seamlessly with most major ERP/CRM providers including SAP, Oracle, Microsoft Dynamics, Infor, Salesforce, and others.
Find out why IFS is a leader in Gartner’s Magic Quadrant for Field Service Management
- 40% improvement in technician productivity
- 10-20+% increase in first time fix rate
- 15% reduction in travel and overtime costs
- 20+% improvement in SLAs and on-time service delivery
Eqeep as your partner in digital transformation
“We help companies increase their competitive advantage, by analyzing, organizing and simplifying their value chain through digital transformation. With our customer and solution focused approach we enable our customers to achieve their business goals.”
ContactWhy people and companies choose for us
At Eqeep we pride ourselves on maintaining a close customer relationship, its what our company is built upon. Together with our customers we face business and industry challenges and only settle for the best possible results. Our powerful software solutions give our customers the flexibility and power to take control of their business processes. Throughout the entire implementation process our expert consultants support your organization, whether it be operational or strategic.
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