Dynamic Scheduling Engine™
The engine solves extremely large scheduling problems overlaid with multiple business-defined constraints—for example skills, SLAs, parts requirements—to deliver highly optimized plans within seconds.
- Higher service margins
- Real-time scheduling for just-in-time decisions
Travel time and routing optimization
To ensure that your travel plans are both realistic and reliable, IFS PSO provides incredibly accurate travel time estimates based on real road networks and actual travel times.
- Location geocoding
- Turn-by-turn street-level routing
- Conditions (traffic etc.)
Appointment booking - done right
The appointment booking engine in PSO also takes into account other types of jobs (including break/fix and scheduled preventive maintenance), without compromising the flexibility and efficiency of available resources.
Cut risk and build long-term profitability
With IFS WISE, you can plan how many employees you need, what skills are required, and where they should be deployed for best results; calculate the KPIs they are expected to achieve; and plan your operations accordingly
- Accurate bidding costs
- Optimize workforce
- Improve SLA rates
Action-ready performance insights
Monitoring and gaining actionable insights in a dynamic environment can be challenging. Some users want reporting and insight in real-time, while others want to examine data and trends over longer periods of time. IFS PSO adapts insights to the needs of different user groups.