Our powerful AI-driven Planning & Scheduling Optimization solution enables service organizations to reduce costs, increase profits and provide excellent customer service. Today’s customers have high service level expectations and expect value from their products, equipment, support, and other services they have purchased. With PSO you can differentiate yourself from the competition by providing faster, smoother, and more efficient service delivery. Not only will be able to meet service level agreements, but you will make a significant impact on the company’s brand perception and financial results. Service delivery performance must be part of your organization objectives to retain customer loyalty, repeat purchasing and a positive word of mouth reputation.
- Powerful AI driven optimization engine
- Travel time and routing optimization
- Real time appointment booking
- Target based scheduling
- Reporting and Analytics
Features that maximize the efficiency of your assets
Dynamic Scheduling Engine
PSO uses a dynamic scheduling engine that runs on advanced mathematics and algorithms to solve highly complex scheduling problems while taking predefined constraints into account. From a practical business perspective, the engine continuously ensures the most optimal and efficient operations by taking into account resources, SLAs, parts, technician skills, activities, schedules and the relationship between them. PSO offers full flexibility in defining company policies and objectives. Enhance your competitive advantage and deliver service excellence by meeting demanding service level agreements and ensuring consistent and reliable service.
Plans in real life are rarely static, but generally require adjustments throughout the day. It's not hard to see why making schedules can be a daunting task, imagine what happens to your perfectly optimized plan when customers cancel, appointments run over or parts need to be allocated in a different way. This is where PSO's powerful AI engine really shines. While some systems have to make calculations overnight, PSO responds within minutes with seamless adjustments and takes into account different business and AI driven rules and restrictions.
"What-if" Scenario forecasting
The business environment can change quite drastically overnight and so can your business needs. Our What-if Scenario Planning software helps you plan, prepare, and forecast changes to make the adjustments where needed so you can save both time and money. For example, what if you expect a surge in appointments? With PSO you can run a variety of models to make sure you will not be understaffed and are connected to the tools to leverage contingent labour. Other examples that you can test for would be reductions or increases in your labour pool, back office restructuring, new clients and regions, and travel restrictions, to name a few.
Eqeep as your partner in digital transformation
“We help companies increase their competitive advantage, by analyzing, organizing and simplifying their value chain through digital transformation. With our customer and solution focused approach we enable our customers to achieve their business goals.”Contact
Why people and companies choose for us
At Eqeep we pride ourselves on maintaining a close customer relationship, its what our company is built upon. Together with our customers we face business and industry challenges and only settle for the best possible results. Our powerful software solutions give our customers the flexibility and power to take control of their business processes. Throughout the entire implementation process our expert consultants support your organization, whether it be operational or strategic.Read more